Organization Settings

Last updated 4/7/2026

Overview

Your organization settings are the foundation of everything members see and experience in Centerline. Getting these details right matters more than it might seem — your club's name appears on every notification email, the timezone setting controls when every reservation and reminder fires, and the contact list is often the first thing a stranded pilot checks when something goes wrong at a remote airport. Taking 15 minutes to complete these settings thoroughly pays dividends in professionalism and member confidence for as long as your club uses the platform.

These settings live in a single, tabbed Setup page that only Account Owners can access, which ensures that core configuration stays in trusted hands while still being easy to find.

Required Role

You must have the Account Owner role to access and modify organization settings.

Accessing Settings

Click Setup in the navigation bar, then select the Organization tab.

Organization Details

The Organization Details card on the left side of the Organization tab lets you configure your club's core profile information.

Fields

  • Organization Name (required) — Your club's display name. This appears on the dashboard, notification emails, and invitation messages sent to new members. Choose the name members actually use — "Bluebird Flying Club" is better than "BFC LLC" if that's what everyone calls it.
  • Description — A short paragraph about your club. This can be helpful context for new members who are just getting started.
  • Email — Your organization's primary contact email. This is a general contact address, not individual member emails.
  • Phone — Your club's main phone number.
  • Website — Your club's website URL if you have one.
  • Address, City, State, ZIP — Your club's physical address. This is typically your home airport or mailing address.

Saving Changes

After editing any field, click Save Changes at the bottom of the card to apply updates.

Timezone

Why it matters: Centerline stores all reservation times in UTC internally but displays them in your organization's local timezone. If the timezone is set incorrectly, members in your club will see reservation times that are hours off from reality — a reservation that actually starts at 10 AM might show as 2 PM, causing missed reservations and calendar confusion.

The timezone setting lives in the Data & Features tab (not the Organization tab) to keep it together with other system-level configuration. To set it:

  1. Click Setup in the navigation bar.
  2. Select the Data & Features tab.
  3. Under the Timezone card, select your timezone from the dropdown. US timezones are listed by their common names (e.g., "Eastern Time", "Central Time", "Pacific Time").
  4. Click Save.

Set your timezone before your first members start making reservations. Changing it later does not retroactively adjust existing reservation display times for members who have already seen them.

Organization Contacts

Why it matters: When a member has a question about a squawk, needs to reach the maintenance coordinator, or wants to know who to call about their membership, the Contacts card on the dashboard is the first place they look. A well-maintained contacts list reduces the number of "who do I call about X?" questions to club leadership.

The Contacts card on the right side of the Organization tab lets you build a curated list of key people with their roles.

Adding a Contact

  1. Click Add Contact in the top-right of the Contacts card.
  2. Choose the contact type:
    • Member — Select from existing members of your organization.
    • External — Select from external contacts you've already added (see the External Contacts tab). If the person isn't in your external contacts list yet, add them there first.
  3. Select the specific person from the dropdown.
  4. Enter a Description that explains their role (e.g., "Chief CFI", "Treasurer", "Maintenance Coordinator", "Safety Officer").
  5. Click Add.

Reordering Contacts

Use the up/down arrow buttons on the left side of each contact row to control the order they appear on member dashboards. Put the most frequently-needed contacts (like the scheduler or chief pilot) at the top.

Editing Role Descriptions

You can update the role description for any contact by clicking directly into the role text field inline and editing it. Changes are saved automatically when you click away.

Removing Contacts

Click the trash icon on the right side of a contact row to remove them from the list. This does not delete the person from your organization or from external contacts — it only removes them from the featured contacts display.

Tips

  • Keep contact information current. Members who try a phone number and get a disconnected line lose trust in the platform quickly.
  • Use specific role descriptions rather than generic titles. "A&P Mechanic — call for squawk questions" is more useful than just "Mechanic".
  • Set the correct timezone before members start making reservations.
  • Add both a primary contact (e.g., the club president) and a backup (e.g., the vice president) so there's always someone members can reach.
Adding Aircraft