External Contacts

Overview

External contacts are people who aren't members but are important to your organization - mechanics, FBOs, insurance agents, etc.

Required Role

You must have the Account Owner role to manage external contacts.

Accessing External Contacts

Click Setup in the navigation bar, then select the External Contacts tab.

Adding a Contact

1. Click Add Contact
2. Fill in details:
   • Name
   • Company name
   • Email
   • Phone number
   • Role/type (Mechanic, FBO, Insurance, etc.)
   • Description/notes
3. Click Save

Contact Types

Common external contact types include:

• Mechanic / A&P - For maintenance and repairs
• FBO - Fixed base operator
• Insurance - Insurance provider contact
• Avionics - Avionics specialist
• Other - Custom contact type

Aircraft-Specific Contacts

You can associate contacts with specific aircraft. For example, if different aircraft use different mechanics, you can assign each appropriately.

Where Contacts Appear

External contacts appear on the dashboard in the Organization Contacts and Aircraft Contacts cards, making them easily accessible to members.

Tips

• Keep contact information current - outdated numbers waste everyone's time.
• Include notes about when to contact each person (emergencies only, business hours, etc.).