Reporting a Squawk

Overview

A squawk is a report of a maintenance issue or discrepancy found on an aircraft. Reporting squawks promptly helps keep your fleet safe and well-maintained.

When to Report a Squawk

Report a squawk whenever you notice:

• Mechanical issues or malfunctions
• Damage to the aircraft
• Instruments not functioning properly
• Unusual sounds, vibrations, or behaviors
• Missing or damaged equipment
• Any discrepancy from normal operation

Steps to Report a Squawk

1. Navigate to Squawks - Click Squawks in the navigation bar.
2. Click New Squawk - Opens the squawk report form.
3. Select the aircraft - Choose which aircraft has the issue.
4. Enter the occurrence date - When you discovered the issue.
5. Describe the issue - Be specific and detailed about what's wrong.
6. Indicate if grounding - Check Grounding if the aircraft should not fly until fixed.
7. Add comments - Any additional notes for maintenance.
8. Attach files - Upload photos or documents if helpful.
9. Click Create Squawk - Submit your report.

Grounding Squawks

Mark a squawk as "grounding" if the issue makes the aircraft unsafe or unairworthy. Grounding squawks:

• Show with a red indicator on the fleet status
• Display warnings to anyone with a reservation
• Should be taken seriously - don't fly with grounding issues

Tips

• Report squawks as soon as you notice them - don't wait until after your flight.
• Be specific in your description so maintenance knows exactly what to look for.
• When in doubt, mark it as grounding - safety first.
• Photos are very helpful for visual issues like damage or wear.