Reservation Notifications

Overview

Centerline sends notifications to keep you informed about your reservations without requiring you to constantly check the calendar. You can receive notifications via email, SMS, or both, and you have fine-grained control over which events trigger a notification and which aircraft generate notifications for you. This lets you stay informed about the flights that matter to you while filtering out noise from aircraft you rarely fly or club activity that isn't relevant to your role.

Types of Notifications

Reservation Created

Sent when you (or someone else with permission) creates a reservation involving you or your aircraft. Includes the aircraft tail number, date, start and end times, destination if provided, and any comments.

Reservation Updated

Sent when a reservation is modified. The notification shows what changed — updated times, a different aircraft, a new destination — so you can see exactly what shifted rather than having to compare against memory.

Reservation Canceled

Sent when a reservation is canceled. If a cancellation reason was entered, it's included in the notification. This is useful context for understanding why a slot suddenly opened up.

Reservation Reminder

Sent approximately 24 hours before your scheduled flight. This is your heads-up to check the aircraft status, confirm weather, review NOTAMs, and make sure your plan is still on track. It's also a useful reminder to cancel promptly if you've realized the flight isn't happening.

Backup Promoted

Sent when your backup reservation is automatically promoted to a confirmed reservation. This is one of the most time-sensitive notifications Centerline sends — when a backup is promoted, it may be happening hours or even minutes before the flight window. Make sure this notification is enabled and that you'll see it promptly. If your backup gets promoted and you don't notice, you may miss the opportunity entirely, and the slot goes unused.

Managing Notification Preferences

You control which notifications you receive, and how:

1. Go to your Profile (click your name or avatar in the navigation bar).
2. Click the Notifications tab.
3. Toggle email and/or SMS on or off for each notification type.
4. Click Save to apply your changes.

You can receive notifications via email only, SMS only, or both. If you want belt-and-suspenders coverage for the most important events (particularly Backup Promoted and Reservation Reminder), enabling both channels is a reasonable choice.

Per-Aircraft Notification Muting

In addition to controlling notification types globally, Centerline lets you mute notifications for specific aircraft. This is useful if:

• Your club has multiple aircraft and you only fly one type regularly
• You're an administrator who receives notifications for all club activity but want to quiet certain aircraft you never fly
• A particular aircraft is undergoing heavy maintenance and generating frequent update notifications you don't need to see

Per-aircraft muting is configured in Your Profile > Notification Preferences. When you mute an aircraft, you stop receiving reservation notifications specifically for that aircraft, regardless of your global notification settings. Your other notification preferences remain unchanged.

SMS Notifications

SMS requires a phone number saved in your profile. To add or update your number:

1. Go to Profile.
2. Click the Profile tab.
3. Enter your phone number in the Phone Number field.
4. Save your changes.

Standard messaging rates may apply depending on your carrier. SMS is generally faster to notice than email for time-sensitive events like backup promotion, so it's worth setting up if you rely on backups frequently.

Tips

• Always enable Backup Promoted notifications — this is the one notification you really don't want to miss. A backup promotion can happen with little lead time, and missing it means a wasted slot.
• Enable Reservation Reminders — even experienced pilots benefit from a 24-hour nudge. It's an opportunity to check weather, verify the aircraft hasn't developed a new squawk, and confirm your plans are still solid.
• Use per-aircraft muting thoughtfully — if your club has aircraft you never fly, muting their notifications reduces noise without affecting your awareness of the aircraft you do fly. See Your Profile > Notification Preferences to configure muting.
• Check your spam folder — if you've enabled email notifications but aren't seeing them, check your spam or promotions folder and mark Centerline emails as not spam. Some email providers aggressively filter transactional mail.
• SMS is more immediate than email — if you find yourself missing time-sensitive notifications like backup promotions, switching to SMS (or adding SMS alongside email) can make a meaningful difference.