Reports Overview

Overview

Running a flying club well means answering questions with data instead of impressions. Which aircraft actually earns its keep? Are members booking further ahead than they used to? How long do squawks sit open before maintenance closes them? Who is about to fly with an expired medical? The Reports section exists to answer exactly these questions, using the data your club already generates every day through reservations, flight logs, squawks, maintenance records, and billing.

Click Reports in the navigation to reach the reports index. Reports are organized into groups, and you only see the groups and reports your role gives you access to. If you don't see a Reports item in the navigation at all, your current roles don't include any report access — that is expected for regular members.

Who Sees What

Report access follows your organization roles:

• Account Owner — sees every report, including the two owner-only reports (Monthly Executive Summary and Revenue by Aircraft).
• Booking — sees the Operations group: Aircraft Utilization, Unfinished / Overdue Flights, Member Activity, Reservation Demand, and Booking Lead Time.
• Maintenance — sees the Maintenance & Safety group: Aircraft Downtime and Squawk Cycle Time.
• User Management — sees the Compliance group: Expirations.
• Member — no report access. Members see their own flying and charges through their profile and the Flight Logs page instead.

Reports that depend on billing data (Revenue by Aircraft) only appear when the Billing feature is enabled for your organization.

The Reports

Insights

• Monthly Executive Summary — An AI-authored monthly briefing covering fleet, membership, maintenance, and finances over the trailing three months. Account Owner only. This one is different enough to have its own article.

Operations

• Aircraft Utilization — Hours flown, number of flights, downtime, and realized $/hr for each aircraft over the selected period. This is the report to open when you're deciding whether the fleet is the right size or whether a specific aircraft justifies its fixed costs.
• Unfinished / Overdue Flights — Reservations whose end time passed without the flight being finished in-app, listed per member. Useful for spotting members who fly but skip the finish-flight workflow, which is what keeps flight logs and billing accurate.
• Member Activity — Reservations made, flights completed, and flight time accumulated per member. A quiet member may be losing interest; a very active one may be your next instructor or board member.
• Reservation Demand — A heatmap of when members book, by day of week and hour. If Saturday mornings are saturated and Tuesday afternoons are empty, this is where you'll see it — evidence for scheduling-rule changes or fleet expansion.
• Booking Lead Time — The average number of days between when a reservation is made and when the flight happens, per aircraft. Shrinking lead times can signal availability pressure.

Financial

• Revenue by Aircraft — Charges generated minus fuel credits earned per aircraft over the period. Account Owner only, and requires the Billing feature. Pairs naturally with Aircraft Utilization when evaluating fleet economics.

Maintenance & Safety

• Aircraft Downtime — Maintenance days and events per aircraft, showing how much of the period each aircraft spent unavailable.
• Squawk Cycle Time — Squawks opened, squawks closed, and the average days-to-close per aircraft. A rising average is an early warning that maintenance throughput isn't keeping up with the fleet. Note that squawks marked as Monitoring (informational, long-running observations) are deliberately excluded from this report — they would otherwise distort the averages. See Squawk Workflow and Lifecycle for what Monitoring means.

Compliance

• Expirations — Medical, flight review (BFR), and club-review currency for every member, including configured grace days. This is the report to run before renewals season and the one your safety officer should have bookmarked.

Filters

Most reports share the same controls at the top of the page:

• Date range — From and To dates defining the reporting window. Reports default to the last 30 days; widen the window for trend questions, narrow it for a specific month.
• Aircraft — Filter to a single tail number, on reports where a per-aircraft cut makes sense.
• Member — Filter to a single member, on member-oriented reports (Member Activity, Unfinished Flights, Expirations).

Filters are reflected in the page URL, so you can bookmark a filtered view or paste a link to a specific report cut into a message to another admin.

Exporting

Each report has a CSV export button that downloads the report's current rows — same columns as the on-screen table, respecting the filters in effect. Use it to pull report data into a spreadsheet for board packets, budgeting, or year-over-year comparisons that go beyond what the on-screen view shows.

Tips

• Look at trends, not snapshots. A single month of utilization data mostly reflects weather. The same report run across a season tells you something real about demand.
• Pair utilization with downtime. An aircraft with low hours might be unpopular — or it might have spent three weeks in the shop. Aircraft Utilization and Aircraft Downtime together answer which.
• Make Squawk Cycle Time a habit. Reviewing it monthly keeps the maintenance queue honest and gives the maintenance team recognition when the average drops.
• Run Expirations before every quarter. A member discovering an expired medical at the airport is a bad day for everyone. The grace-day column tells you who to nudge now.