Notification Preferences

Overview

Centerline sends notifications to keep you in the loop about your reservations, certificate currency, and activity on aircraft you care about. The notification system is designed to be useful without being noisy — you can choose which channels you receive notifications on (email, SMS, or both), and you can fine-tune exactly which aircraft trigger alerts, so you only hear about the planes you actually fly.

Getting your notification preferences right matters. A missed reminder has led to more than a few pilots showing up at the ramp only to find their reservation was cancelled, or discovering their medical expired last month. A properly configured notification profile acts as a safety net that keeps you informed and current.

Accessing Notification Settings

Go to your Profile and select the Notifications tab. The tab contains two main sections: Notification Settings (channel toggles) and Aircraft Alerts (per-aircraft muting controls).

Notification Channels

The Notification Settings card controls the delivery channels for all notifications:

Email Notifications

Toggle email on or off to control whether Centerline sends notifications to your account email address. Email is the primary channel and is on by default. Email notifications include formatted messages with full details about your reservation, the aircraft, and any relevant dates.

SMS Notifications

Toggle SMS on or off to control whether Centerline sends text messages to the phone number in your profile. SMS is a useful backup channel — particularly for time-sensitive alerts like reservation reminders and backup promotions — because text messages are harder to miss than email. To use SMS you must have a phone number saved on the Personal tab.

By enabling SMS notifications, you agree to receive SMS messages from Centerline. Standard message and data rates from your carrier may apply. You can opt out at any time by turning this toggle off.

After making changes, click Save Changes.

What Centerline Notifies You About

Centerline sends notifications for several categories of events:

Reservation Reminders Sent the day before a scheduled reservation to remind you that you have a flight tomorrow. These are especially useful if you book flights weeks in advance and want a prompt to check weather, file a flight plan, or confirm you are still current.

Backup Promoted Sent when your backup reservation is automatically promoted to an active reservation — for example, because the reservation that was blocking yours was cancelled, or a maintenance window was cleared. This notification is particularly important because the promotion can happen at any time, including overnight. You want to know as soon as you have the aircraft.

Reservation Created / Updated Sent when a new reservation is made on an aircraft you follow, or when an existing reservation is modified. Whether these notifications reach you also depends on the per-aircraft muting settings described below.

Cancellations Sent when a reservation on an aircraft is cancelled, freeing up that time slot. If you are trying to grab a specific time window, this alert lets you act quickly.

Certificate Reminders Sent as your medical certificate, BFR, or club review approaches expiration, based on the reminder lead times you configure on the Certificates & Ratings tab.

Aircraft Alerts — Per-Aircraft Muting

The Aircraft Alerts card gives you precise control over which aircraft trigger which types of alerts. This feature exists because in a multi-aircraft club, you may only fly one or two of the available planes. Receiving cancellation and squawk alerts for every aircraft in the fleet — including types you are not rated for or never fly — adds noise without value.

By default, all aircraft are enabled for all alert types. You can mute specific combinations of aircraft and notification type using the toggle switches in the grid.

Notification Types in the Aircraft Alerts Grid

• Cancellations — A reservation on this aircraft was cancelled, freeing up time
• Squawks — A new squawk (maintenance write-up) was filed against this aircraft
• Back Early — A pilot returned this aircraft early, making it available before its scheduled end time

How to Mute or Unmute an Aircraft

1. On the Notifications tab, scroll down to the Aircraft Alerts card
2. The grid shows one row per aircraft, with columns for each alert type
3. Each cell contains a toggle switch. When the toggle is on (blue), you receive that notification for that aircraft. When it is off (gray), that combination is muted.
4. Click any toggle to flip it — the change is saved immediately, no Save button needed
5. Repeat for any other aircraft/type combinations you want to adjust

Example: Muting Aircraft You Don't Fly

Suppose your club has three aircraft: a Cessna 172, a Piper Arrow, and a Cirrus SR22. You are only checked out in the 172. You can mute all three alert types for the Arrow and the SR22, and keep them enabled for the 172. From that point on, cancellations, squawks, and back-early alerts will only reach you for the plane you actually fly.

Example: Following Squawks on All Aircraft

If you are a club officer or a safety-conscious member who wants to stay aware of fleet maintenance issues, you can leave Squawks enabled for every aircraft while muting Cancellations and Back Early for the planes you don't fly. This gives you a fleet-wide maintenance pulse without the reservation noise.

Email Delivery Issues

If Centerline detects that emails to your address have bounced or been marked as spam, the Notifications tab will display an alert in the failed email section. Common causes include a full inbox, a strict spam filter, or a typo in the email address on your account. If you see a bounce warning, check your spam folder and whitelist the Centerline sender address. Contact your account owner if you need your email address corrected.

Tips

• Turn on both email and SMS for time-sensitive notifications like Backup Promoted and Reservation Reminders — SMS ensures you catch the alert even if you are not checking email.
• Mute aircraft you are not checked out on. It keeps your notification feed focused on aircraft that are actually relevant to you.
• If you rarely fly a particular aircraft but want to know if it becomes available, keep Cancellations enabled for it while muting Squawks and Back Early.
• Check your spam folder if you stop receiving emails — email providers sometimes miscategorize automated club notifications.
• If you add a new aircraft checkout, remember to review your Aircraft Alerts settings and enable the relevant notifications for the new plane.